Privacy Policy

Last Updated: April 23, 2024

This Privacy Policy applies to the services of Castelli New York, reachable via info@castelli-newyork.com.
We respect the privacy of our customers and ensure that personal information is handled with care and confidentiality.

1. Collected Information

When you place an order, create an account, or interact with our website, we may collect the following personal data:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via payment providers)

  • IP address and device information

  • Order history and website activity

2. Purpose of Data Processing

Your personal data is used exclusively for the following purposes:

  • Processing and fulfilling orders

  • Providing customer service and support

  • Communicating order updates and relevant information

  • Improving our website, services, and user experience

  • Fraud prevention and security purposes

3. Sharing Data with Third Parties

We only share personal data with third parties when necessary to provide our services, such as:

  • Payment providers

  • Shipping and logistics partners

  • IT and analytics services

We do not sell or rent your personal data.
Data may be shared if required by law or legal authorities.

4. Data Retention

Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

5. Cookies

Our website uses cookies to:

  • Ensure proper website functionality

  • Analyze website traffic and performance

  • Support marketing and advertising activities

You can manage or disable cookies through your browser settings at any time.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict data processing

  • Request data portability

To exercise any of these rights, please contact us at info@castelli-newyork.com.

7. Contact Information

For questions, requests, or concerns regarding this Privacy Policy, please contact:

Company name: Castelli New York
Address: Koning Boudewijnlaan 20a (administrative address – not a retail location)
Email: info@castelli-newyork.com