Payment Policy & Legal Notice

Welcome to Castelli-Newyork.com.
By accessing and using this website, you agree to the following Payment Policy and Legal Terms.

1. Payment Methods

At Castelli New York, we offer multiple secure payment options.
Please note that available payment methods may vary by country and location. Customers are responsible for checking which payment options are available to them at checkout.

Available payment methods may include:

  • Credit Card (Visa, Mastercard, American Express)

  • PayPal

  • Apple Pay / Google Pay

  • Klarna

  • Bancontact

  • iDEAL (where applicable)

2. Payment Security

All payments are processed through secure, encrypted SSL connections.
Castelli New York does not store or have access to your full payment details. Payment information is handled exclusively by certified third-party payment providers.

3. Payment Processing

Orders are processed only after payment has been successfully completed.
If a payment is declined or fails, the order will not be confirmed or shipped.

4. Refunds

If you are entitled to a refund (for example, following an approved return), the refunded amount will be credited back to the original payment method within 14 days after the returned item has been received and approved.

Please note that original shipping costs are non-refundable unless otherwise required by law.

5. Company Information

Company Name: Castelli New York
Business Registration Number: 1018239287
Email: info@castelli-newyork.com

6. Intellectual Property

All content on this website — including but not limited to text, images, logos, trademarks, designs, and graphic layout — is the exclusive property of Castelli New York or its respective rights holders and is protected by applicable copyright and intellectual property laws.

Any reproduction, distribution, modification, publication, or use of this content, in whole or in part, is strictly prohibited without prior written consent.

7. Limitation of Liability

Castelli New York strives to ensure that all information on this website is accurate and up to date. However, we do not guarantee that the website will always be error-free, uninterrupted, or free from inaccuracies.

Use of this website is at the user’s own risk.
Castelli New York shall not be held liable for any damages resulting from the use of, or inability to use, this website or reliance on its content.

8. Third-Party Content

This website may contain links to or integrations with third-party services (such as payment providers or analytics tools).
Castelli New York is not responsible for the content, accuracy, policies, or practices of third parties.

9. Governing Law

These Payment Policy and Legal Terms are governed by Belgian law (BE law), unless mandatory consumer protection laws provide otherwise. Any disputes shall be handled in accordance with applicable legal regulations.